EMPLOYEE GUIDELINES

WELCOME TO ADVANCED GROUP SERVICES

We are excited to have you join our team, and hope that you will enjoy working with our company.

Please take the time to read the Advanced Group Services Temporary Employee Handbook you were given and keep it handy to use as a reference. It contains important information for you to refer to to do your job and provide you with many of the work rules we have established to offer you a safe and enjoyable work environment.

If you have any problems or questions please contact Advanced Group Services immediately. Advanced Group Services’ office number is 02 8086 3444 and our office hours are from 8.00am-5.00pm Monday-Friday.

Whether it’s a safety issue, a question about your pay or your phone number has changed, make sure you let us know.

WHAT YOU NEED TO KNOW
  • FIRST DAY ON A NEW SITE

    • The first day you start on a new site, please ensure you are 10-15 minutes early. This is in case, should you run into any difficulties on your journey, you are not too late. It also creates a good impression on your first day.
    • Make sure you are wearing your steel-capped safety boots, high-visibility vest, and hardhat when entering the site. If other PPE is required, you will be advised of this before you start.
    • If at any time you must leave a site or job for whatever reason, you must inform the supervisor of the site, and most importantly, you must phone your Advanced Group Services consultant. Remember do not just walk off a site without telling us.
    • If you are going to be late for the start of your shift, please call the Advanced Group Services office or the out of hours contact and let them know. They will then inform the company you are working for. This stops people trying to find out where you are and stops people worrying unnecessarily.

  • SAFETY TIPS WHILE ON SITE

    • All unsafe working conditions should be reported immediately to your Advanced Group Services representative. Make safety a priority in the work environment.
    • Please refer to your Temporary Employee Handbook for further OH&S information.

  • CALL ADVANCED GROUP IMMEDIATELY

    • If you are asked to perform work which was not part of your initial job description.
    • If you believe that, your working conditions are unsafe.
    • If you are injured while on site before seeking medical assistance.

  • WHEN YOU ARE FINISHING ON A SITE

    • Make sure your supervisor signs your completed timesheet.
    • Inform Advanced Group Services if the job is to continue the next day.
    • You should contact your Advanced Group Services consultant to confirm your next job/placement.

  • HOW DO I ENSURE THAT I AM ALWAYS WORKING

    Call your Advanced Group Services consultant

    • when you find out a job is due to finish,
    • if your availability changes,
    • to keep your contact details up to date, or
    • if you upgrade your skills.

  • COMPLETING & SUBMITTING WEEKLY TIMESHEETS

    Timesheets are your guaranteed payslip!

    Therefore, you are solely responsible for ensuring that your timesheet is signed by the relevant company representative at the end of the working week or at the end of your placement. Failure to do this may result in you having to go back to site to get this signed off in order for you to be paid.

    Please Note: Advanced Group Services will not be responsible to chase up unsigned or missing timesheets on your behalf.

    DOWNLOAD TIMESHEETS

    Please click on the relevant link below to download your required timesheet:

    Please make sure that you have a copy of your required timesheet on you every time you are working.

Call us today - 1300 299 818